+233 (0) 200-553378 / (0) 235-553077

CarePlus provides various services across Ghana to families just like yours. A full list of services is available on our ‘What We Do’ page. To learn how we might be able to help your family specifically, do not hesitate to contact us. We'll administer a personal assessment and develop a custom plan of care and risk assessment based on your needs.

Your care and support worker can help in many ways, providing assistance, reassurance and encouragement. They are there to support you with the challenges of everyday life such as practical support with light domestic duties, shopping and cleaning, but will also provide companionship and friendship for you.
We recognise that there may be a need for more personal support and therefore they can help you with daily routines such as washing and getting ready in the morning. We provide more complex care following an illness, hospital discharge or long-term care, and specialist support for mental health conditions.
By taking a person centred approach to care and understanding the needs of those we support, we are able to offer solutions which give peace of mind and reassurance to everyone.

 

We provide services in the Greater Accra Region, Eastern Region, Central Region and Western Region of Ghana. Please check back again soon for new coverage areas. However if you have an urgent case of needing any of our services in regions not yet in our coverage area, we will be willing to help in the best possible way we can. Just talk to us.

We can accommodate a wide variety of requirements, from 4 hours up to 24 hours a day, seven days a week, 365 days a year. We are here to provide support based on your specific wishes. So contact us today to find out how we can help you, or someone you know, get the best out of life.

Absolutely! CarePlus Ghana provides care and companionship to many people who require additional attention and/or personalised long term care who are in hospitals.

It's not uncommon for people, who have been living independently, to be wary of accepting help. Often they think it signals a loss of independence, or they fear they won't personally like the person helping them. We've found that the key to working through these concerns is establishing a strong rapport right from the start. A great way to work through your relative's concern is to arrange for one of our staff to come out and meet with you both to discuss the kind of assistance we can offer and our approach to finding a great match.

We adhere to all applicable laws and guidelines related to privacy of personal and healthcare information. This starts once we have a formal services agreement, before a worker even comes to your home or family member's home. The written service agreement stipulates the exact restrictions on the use of your information, which clarifies that even unauthorised individuals will not be given access to information without a client's – or legally authorised representative's – formal consent. Your information is never sold to a third party under any circumstances. In fact, only the office personnel and workers who are directly involved in your services will have access to clients' information on a need- to-know basis.

Absolutely! Every Caregiver is employed by CarePlus Ghana. To help ensure the safety of our clients and the quality of care, we perform a criminal background check, professional and character references.

Yes, but purely on the invitation of the client or if identified as an assessed need. We will keep a record of all your appointments, test results, BP/temperature results, and advice given at the appointment to ensure that we work in partnership with all health professionals.

No, our Care and support workers have specialised training and experience, and they focus on assisting individuals who require additional attention and care. However, our care and support workers can provide light housekeeping, laundry and meal preparation as part of their duties and when stated in a care or support package.

CarePlus Ghana counts on a vast network of professionals who work as a team, so if an employee is unavailable, we make every effort to provide you with another suitable team member to meet your needs.

CarePlus Ghana has a culture of utmost sensitivity and respect for our clients. Our Care and support workers are trained and oriented to the CarePlus Ghana philosophy. We ensure client-worker compatibility and quality of care. Because we constantly review and optimize our operations, we have an efficiency and quality of care that's unsurpassed in the industry.

Certainly! We encourage clients to be involved in the decision-making process. And we will do our best to match you and your family with the right staff. If you are not satisfied we are not satisfied. We will try to accommodate any requests you may have for a change in Care and support workers.

Our goal is to establish a long-term relationship between the worker and the client. Should you desire to request another worker for any reason, we'll search for a match until you are pleased. We understand that a strong relationship and confidence with a worker is crucial to a successful home and family care experience. If you receive our services for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one worker in a given week. If your family requires multiple Care or support workers, our goal is the same: we want you to be satisfied and happy. We'll do what it takes to make sure we achieve that goal.

We can help in reminding and observing individuals to take their medications. We can also report any side effects and assist with pre-measured medication packages.

Absolutely! One of the advantages of using CarePlus Ghana is that there never is a long term contract or commitment. You can change the number or type of services we provide whenever it's necessary. We understand that life is dynamic and situations can quickly change, so we are as flexible as possible with your care.

Every family we serve receives a personalised Client Information Package specific to their needs. Several factors help determine the exact cost: • Number of hours of care per week • Level of home care services received (elderly care, special needs, Alzheimer's, housekeeping etc.) • Location where services are provided To discuss the exact rates for the services you may need, contact us. We'll set up a personal consultation to begin discussing a custom care plan and the rates for each service on your plan. Rates will be provided in writing in the personalised Clients Information Package prior to initiating services. Rates will never be increased without at least 30 days' notice.

No. All payments are made directly to CarePlus Ghana. We handle all the billing, payroll, taxes, insurance and administrative responsibilities. You are only invoiced after the completion of services. Usually, this happens bi-weekly. And you'll never be asked to pay an additional fee to any employee.

There are several reasons why a CarePlus Ghana worker should be your choice: • CarePlus Ghana Care and support workers are thoroughly screened through interviews, enhanced security checks, referencing and for your safety and peace of mind. • CarePlus Ghana Care and support workers have vast training and experience, and a sincere desire to help others. • We provide continuous training, regularly supervision and monitoring of our staff. • CarePlus Ghana handles all workers' payment, taxes, SSNIT payments as required by law. • The CarePlus Ghana network of quality staff ensures there will always be a compatible and reliable care and support worker for you. • Our staff are uniformed and professional • We are always there for our clients, just a phone call away. We are eager to help, at any time.

Absolutely! We will be able to assist your loved ones in a stress-free way. With you parents' permission we will provide you with regular updates at no cost to you.

Certainly! We can provide a home health aide or a CNA to assist your parent to settle in their new environment and be taken care of according to the required standards. We will give our worker the required extra training with regards to caring for your loved one in another country. *Terms and conditions apply.

Give us a call or contact us via info@careplusghana.com. We'll arrange a time to meet you and your family. Together, we'll discuss your needs and the care we can provide. We'll answer all of your questions regarding services and costs. Then, we'll design your custom care or support plan and match you or your loved one with the right worker. Usually, assistance can begin in just a few days. We'll be delighted to share the CarePlus Ghana culture and philosophy.